The bug is triggered four years, 206 days, and 16 hours after the SSD has been put into operation.
HPE says that based on when affected SSDs have been manufactured and sold, the earliest failures are expected to occur starting with October this year.
The company released firmware updates last week to address the issue.
HPE warns that if companies fail to install the update, they risk losing both the SSD and the data. “After the SSD failure occurs, neither the SSD nor the data can be recovered”, the company explained.
The bug is nearly identical to another issue the company disclosed in November 2019, which also permanently crashed HPE SAS SSDs, but after 32,768 hours of operation (three years, 270 days, and eight hours). However, today’s bug impacts far fewer SAS SSD models than the previous issue.
Just like last year, HPE said it learned of the bug from another SSD manufacturer that uses its products.
HPE said some SSD models are sold as standalone products. Still, others are incorporated inside other HPE products -- such as HPE ProLiant, Synergy, Apollo 4200, Synergy Storage Modules, D3000 Storage Enclosure, StoreEasy 1000 Storage.
|
HPE Model Number |
HPE SKU |
HPE SKU DESCRIPTION |
HPE Spare Part SKU |
HPE Firmware Fix Date |
|
EK0800JVYPN |
846430-B21 |
HPE 800GB 12G SAS WI-1 SFF SC SSD |
846622-001 |
3/20/2020 |
|
EO1600JVYPP |
846432-B21 |
HPE 1.6TB 12G SAS WI-1 SFF SC SSD |
846623-001 |
3/20/2020 |
|
MK0800JVYPQ |
846434-B21 |
HPE 800GB 12G SAS MU-1 SFF SC SSD |
846624-001 |
3/20/2020 |
|
MO1600JVYPR |
846436-B21 |
HPE 1.6TB 12G SAS MU-1 SFF SC SSD |
846625-001 |
3/20/2020 |
NOTE: No other drive models are affected.
