Published in PC Hardware

Raptor Lake chips are unstable

by on15 July 2024


Claims that they are defective

There is a growing sense of frustration towards Chipzilla's persistent inability to resolve the instability issues with its Raptor Lake processors.

The game development studio Alderon Games has been grappling with ongoing problems stemming from Intel's 13th and 14th-generation processors. These issues have permeated their servers, development systems, and even their customers' gaming PCs. The widespread nature of these issues has led Alderon Games to publicly declare that Intel is selling defective CPUs.

According to Tom’s Hardware, Alderon Games found nearly a 100% failure rate with Raptor Lake processors in its tests. Customer data shows thousands of Raptor Lake CPUs crashing in gaming PCs.

Alderon Games' development systems using these CPUs also suffer from frequent instability, causing SSD and memory corruption. Additionally, the studio's dedicated game servers using Raptor Lake parts experience constant crashes, sometimes downing entire servers.

The studio's benchmarking tools show failures with Raptor Lake parts, especially in decompression and memory tests unrelated to its game, Path of Titans.

The worst part is that Alderon Games has noticed CPU deterioration over time, precisely over three to four months. Initially, the chips work fine but eventually start failing. Updates to microcode, BIOS, and firmware have not resolved these stability problems.

To address these issues, Alderon Games is switching all its game servers to AMD-based systems, which crashes 100 times less often compared to Intel CPUs. It also adds in-game notifications to Path of Titans to alert gamers using Raptor Lake CPUs.

A previous report from Level1Tech found a 50 per cent failure rate among Raptor Lake Core i9-powered servers. However, Alderon Games reports nearly a total failure rate with its Raptor Lake-powered machines.

Alderon Games has concluded that Intel's 13th and 14th Gen chips are defective. While Intel has not yet identified the cause of these stability problems, Raptor Lake instability is occurring at an alarming rate.

Intel's latest microcode updates have stricter power limits, but the bug fixes are not solving the issue.

 

Last modified on 15 July 2024
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